Sign up for a free 14-day trial (no credit card required). Once logged in, connect your email service, customize your first testimonial request template, and send your first request. The entire process takes about 2 minutes.
Do I need technical knowledge to use ReputaFlow?
Not at all! ReputaFlow is designed for non-technical users. Our interface is intuitive, and we provide step-by-step guidance for every feature. If you can send an email, you can use ReputaFlow.
How long does it take to collect my first testimonial?
Most customers collect their first testimonial within 24-48 hours of sending their first request. With our AI conversations and automated follow-ups, you'll typically see responses much faster than traditional methods.
Features & Usage
What makes ReputaFlow different from other testimonial tools?
Unlike static forms, ReputaFlow uses AI-powered conversations that adapt to each customer's responses. This makes the experience feel personal and natural, resulting in 3x higher response rates and more detailed, authentic testimonials.
Can I customize the testimonial requests?
Yes! You can customize email templates, questions, branding, follow-up timing, and more. Create different templates for different customer segments or use cases.
How does the AI conversation work?
Our AI asks initial questions via email, then asks intelligent follow-up questions based on the customer's responses. It can dig deeper into positive experiences, ask for specific examples, and guide customers to provide rich, detailed testimonials.
Can I integrate ReputaFlow with other tools?
Yes! ReputaFlow integrates with popular tools like Stripe, Shopify, PayPal, and more via Zapier. We also provide a REST API for custom integrations. Premium plans include direct integrations with CRMs like HubSpot and Salesforce.
Billing & Plans
How much does ReputaFlow cost?
Plans start at $29/month. We offer Starter, Professional, and Business plans with transparent pricing and no hidden fees. All plans include a 14-day free trial with no credit card required. View pricing details →
Can I cancel anytime?
Yes! You can cancel your subscription at any time. There are no cancellation fees or long-term contracts. You'll retain access until the end of your current billing period.
Do you offer refunds?
We don't offer refunds for partial months. However, we encourage you to use the 14-day free trial to ensure ReputaFlow is right for you before committing to a paid plan.
Support & Help
What support options are available?
All plans include email support with 24-hour response times. Professional and Business plans get priority support. We also have comprehensive documentation, video tutorials, and this help center.
Is my data secure?
Yes. We use industry-standard encryption for data in transit (HTTPS/TLS) and at rest. We're GDPR and CCPA compliant. We never sell your data to third parties. Read our privacy policy →
Can I export my testimonials?
Yes! You can export all your testimonials in CSV or JSON format at any time. You own your data and can take it with you if you decide to leave.
Still have questions?
Can't find what you're looking for? Our support team is here to help.